HOW DO I REMOVE DUPLICATE PHYSICIANS

Go to Resources >Physicians

If you have duplicates that you need to remove, determine which physician is the correct one.

Check the yellow piece of paper to the right of the physicians name and see what this physician is tied to that prevents it being deleted.

Change the first name of the physician you want to delete to  “DO NOT USE”.  For those that didn’t have any records tied to them, you can just delete them.

This makes it easier to decide which physician you need to choose when removing them from the records they are tied to.

Go to Patients >Patient Encounter >

• #1 Click on Physician/Facility tab. 
• If the correct physician is not there, you will need to add that physician. 
• If the correct physician is at the bottom under #2.  Click on the “TOP blue up arrow” to the left of that physician’s name which will move it to the #1 spot and will in turn move the #1 physician down to #2 spot.  Once in #2 spot, you should be able to click on the trash can and remove the physician (if he has been removed from all orders).
• #2 Go to Orders tab and click on all orders “edit pencil” that have this physician tied to them and scroll down to where physician name is added and change to correct physician.  Save.  You may have to remove sent and received dates to have the pencil option.
• #3 Click on Profile Tab and under “current encounter” click on edit. If you have the option to choose “referral source” then you would choose that and add the correct referral source.  If you do not have that option, the you will need to log a ticket with us to fix. 

Once you have removed the physician from the records they are tied to, you should then be able to go back and delete the physicians with the delete bucket. 

 

If the physician is tied to the referral tab, you will not be able to delete this physician but will have to put in an end date and make him inactive.  Once this is done, they will not be able to use this physician any longer but this should not be a problem if he is removed from all orders he is tied to.